Privacy Statement

Novatti Group Limited, ACN 606 556 183 (the Company)

The Company believes that the responsible use of personal information collected on our websites is an important element in our business operations and critical to our reputation. As part of our commitment to your privacy and respect of your rights, we adhere to this Privacy Statement in the operation and management of our website, (the “Site”).

By submitting identifying data, a visitor to the Site is agreeing to the Company’s use of such data as described in this statement. Should you have questions or concerns about this statement or should you have any queries regarding any personal information relating to you which may be in our possession please feel free to direct these to:

Privacy Officer
Novatti Group Limited
Level 1, 293 Swanston Street
Melbourne VIC 3000

Telephone: +61 3 9011 8490
Facsimile: +61 3 8648 0618

1.1 Sites Covered By This Statement

This Privacy Statement sets out the Company’s policies relating to the collection and use of your personal information on the Site. This statement applies in addition to the Site’s Terms of Use and should be read in conjunction with them.

The Site contains links to other websites. The Company is not responsible for the privacy practices of those other sites.

1.2 Collection of Data

The extent and type of information we receive from you depends on what you do when visiting the Site. If you visit our Site to read or download information, such as news items, case studies, or capability statements, much of the information we collect – such as the domain from which you access the Internet, the date and time you access the Site, and the Internet address of the website from which you linked directly to our Site – is statistical only and not personally identifiable. We use information about the number of visitors and their use of the Site in aggregate form to make our Site more useful and attractive to you.

Generally, the Company only collects identifiable information that is specifically and voluntarily provided by a visitor to our Site. Typically, the Company obtains limited identifiable information from visitors, such as name, title, address, email address, and telephone and fax numbers. For example, if you send us an email message requesting information about Novatti, we will use your email address and other information you supply to respond to your request, either directly or via a Novatti approved Partner.

1.3 Personal Information

Demographic information, including gender and occupation, is not actively sought, but may be submitted when a visitor responds to an online job application.

If you send us a resume or CV to apply online for a position with the Company or any of our subsidiaries, we will use the information provided to match you with available opportunities. It is not our intention to seek any sensitive information through our Site unless legally required for recruiting purposes. We suggest that you do not provide sensitive personal information, but should you wish to do so for any reason the Company accepts your explicit consent to use that information in the ways described in this privacy statement. CVs are retained in soft copy in a secure location, completely discrete from the Site, until such time as Recruitment staff decides they are obsolete; they are then completely removed from the Company’s internal file systems. At all times CVs and other personal data submitted as an online job application are treated in strict confidence and accorded appropriate security.

When a visitor provides identifiable information to us, we use it solely for the purposes for which it was provided. Personal data collected may be transferred to other Novatti Companies or Offices where appropriate to meet the purpose for which you have submitted the information. Our policy is not to share personally identifiable information with third parties, unless required by law. We do not sell personal information to others. Your personal information will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law.

1.4 Use of Cookies

In some areas of the Site we employ “cookies” (small data files that are sent to your computer) to improve your experience of the Site; however, these are not used to track individuals or record information about you. The use of “cookies” is now fairly standard operating procedure for most websites, but most browsers permit you to reject or disable them if you wish.

This data will simply comprise your name, address and contact details such as telephone numbers and e-mail addresses. Nothing will be collected which is intrusive or unlawful. There is no obligation on your part to provide any or all of the information requested by us.

1.5 Google Adwords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It means that we could advertise to previous visitors who hasn’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Novatti website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad settings page.

Data Management

We recognise that your information is valuable and we take all reasonable measures to protect your information while it is in our care.

Use and Disclosure of Data

Your data will only be used internally by Novatti for the purposes indicated above.

Data Quality

Novatti takes reasonable steps to ensure that the data collected and used internally are accurate and up-to-date.

Data Security

Novatti uses high technology physical and electronic security systems to protect your data from unauthorised access or improper use. However, Novatti cannot guarantee that information submitted online over the Internet is completely secure.


Novatti has a policy document detailing its processes for the handling and storage of data subject to privacy laws. This document may be viewed by appointment with the Privacy Officer at

Accessing and Correcting Personal Information

Access to personal information which Novatti holds about an individual can be gained by that person making application for access to our Privacy Officer, contact details as above.

If the granting of access results in the identification of information that is not accurate, complete or up-to-date, generally, we will make corrections to the information. We will respond to the request as quickly as possible, but not more than 14 days after the request has been made.


Novatti will not knowingly adopt, use or disclose an identifier that has been assigned by a Commonwealth Government agency.


If you wish to offer a pseudonym, or to communicate with us using an identifier other than your name, you are free to do so. However, we reserve the right to ignore data of a frivolous or vexatious nature.

Transborder Data Flows

Novatti will use your data internally. This may involve the transmission of your data to Novatti offices or a Novatti approved Partner in other countries

Sensitive Information

Novatti will not set out to collect personal data of a sensitive nature as defined by the Federal Privacy Commissioner. Should sensitive data be offered, even with the consent of the individual, Novatti will destroy all records to the satisfaction of the Privacy Officer.

Making a Complaint

If you have a complaint about how Novatti is handling your personal information, the complaint should be directed in writing to our Privacy Officer, contact details as above. The Officer will respond to the complaint as quickly as possible but not more than 28 days after the complaint has been made.

If you are not satisfied with the response or outcome of the enquiry, you should raise the complaint and the response to it with the Office of the Federal Privacy Commissioner. The Office is located at Level 8, Piccadilly Tower, 133 Castlereagh Street, Sydney, NSW, 2000 (Telephone within Australia: 1300 363 992). The Federal Privacy Commissioner, who is also the Code Adjudicator, is responsible for accepting, investigating and making a decision on a complaint.

Terms of Use

This website located and accessed at the URL (“Site”) is owned and operated by Novatti Group Limited, ACN 606 556 183(“Company”). Your access to the Site is conditional upon your acceptance and compliance with the terms, conditions, notices, statements and disclaimers contained on the Site (known collectively as the “Terms of Use”). Your use of and or access to the Site constitutes your acceptance of the Terms of Use. The Company reserves the right to amend the Terms of Use (or any part of them) at any time. As you are bound by the Terms of Use we recommend that you refer to them on this Site.

Legal Disclaimer

Novatti Group Limited, ACN 606 556 183 (the Company)

The information contained and accessed on (the “Site”) is provided for information purposes only. No warranty or representation is given or made as to the reliability, completeness, accuracy or authenticity of the content available herein. The Company, its partners, directors, employees, agents or its related bodies corporate will not be liable for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages whatsoever (including, but not limited to, liability for loss of use, data or profits), without regard to the form of any action, including but not limited to contract, statute, negligence or other tortious actions, arising out of or in connection with the Site, any content on or accessed by use of the Site, or any copying, display or other use hereof. The information on the Site is provided on the basis that all persons accessing the Site undertake responsibility for assessing the relevance and accuracy of its content.

Information published by the Company is considered to be true and correct at the time of publication. Changes in circumstances after the time of publication may impact on the accuracy of this information.

The information contained on this website is to be displayed in full screen format only. No liability is accepted for any information that may appear in other formats.

Our links to third party websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites or of any information, graphics, materials, products or services referred to or contained on those linked websites unless and to the extent stipulated to the contrary.

The Company does not guarantee or warrant that the Site will be uninterrupted, without delay, error-free, omission-free, or free of infections by viruses or any other manifesting, contaminating or destructive properties. Therefore, the information is provided “as is” without warranties of any kind, express or implied, including as to accuracy, timeliness and completeness.

This disclaimer does not attempt or purport to exclude liability arising under Statute if and to the extent such liability cannot be lawfully excluded.

The Site is governed by and construed in accordance with the laws of Victoria, Australia. Users of the Site irrevocably and unconditionally submit to the exclusive jurisdiction of the Courts of Victoria and to the Federal Court of Australia sitting in Victoria.