Mobile Financial Services

Savings Program

Mobile money offers savings programs to individuals without ready access to financial institutions.

To save using mobile money, the customer simply deposits funds at a bank branch or affiliated merchant using their mobile phone. The money is added to their stored value account that is linked with their mobile phone.

Loyalty

Mobile money encourages customer loyalty through prepaid accounts and rewards.

Mobile network operators integrate a mobile wallet solution with their charging system, making it possible for customers to top up from their mobile phones.

Their mobile money account is debited and the airtime is loaded onto their mobile phone.

Airtime Top-Up

Mobile money allows users to conveniently purchase airtime through an agent, or via telephone or website.

Mobile network operators integrate a mobile wallet solution with their charging system, making it possible for customers to top up from their mobile phones.

Their mobile money account is debited and the airtime is loaded onto their mobile phone.

ATM Withdrawal

Mobile money simplifies withdrawal of money from an ATM even for the unbanked, requiring only a mobile phone with a stored value account.

For customers, their mobile phones become all that is needed to authorise withdrawal of cash, needing only two simple steps;

1. Enter phone number and pass code
2. Information is verified

This is made possible by adaptable software which integrates the banking system with that of the stored value account.

Gift Vouchers

Mobile money allows users to conveniently send and receive gift vouchers through their mobile phones without specific applications.

To send a gift, customers simply click on the button at checkout and enter in the phone number of the person receiving the voucher. After payment, the recipient is notified of the gift via SMS.

If they wish to spend the voucher online, they must enter in their phone number at checkout and confirm the particular voucher. A verification and authentication process is undertaken and the transaction is completed.

Bill Payments

Mobile money means that service providers can use mobile technology to offer another payment channel. Customers can conveniently use their mobile phones to pay their utility bills or subscription bills, wherever and whenever they need.

The customer registers with their service provider linking their stored value account with the payment system. They will then receive notifications whenever payments are due and proceed with a simple transfer payment.

The customer’s account is debited and the value is transferred to the company’s account.

Remittance

Mobile money means any mobile phone user can send, receive and spend remitted funds. Customers can conveniently send funds through an agent, telephone.

Stored value is quickly and securely transferred between mobile phone accounts.

The sender’s account is debited and the recipient’s account is credited.