Improve customer experience by bringing in a cheaper, faster, and more flexible means of purchasing tickets. The convenience of ordering, purchasing and obtaining a ticket using just a mobile phone. This eliminates distribution costs related to the production of paper-based ticketing and provides a cost-effective system, especially to frequent ticket users.
How it works
Most people find it convenient to purchase tickets for transportation and for entertainment purposes.Frequently used for services, there are 2 ways a customer could obtain mTicketing.
- Premium text charged to the mobile operator bill
- Regular text charged to the customer’s debit or credit card
When a customer purchases a ticket, a message containing the code will automatically send to their mobile phone. The code may be virtually validated by officer or ticketing personnel, or scanned using a device. A customer may also show an SMS message bearing the ticket information in plain text.
When an mTicket is virtually validated, it doesn’t have to go through a scanning device anymore. This is easier and faster for both companies and customers as it enables faster transactions and shorter queues.
Benefits with Novatti
- Customers given easier access to purchasing tickets as there is less strain of waiting in a queue
- Novatti values its customers and through its added value to its products and solutions, Novatti makes it possible to help communities engage in more digital interactions thus reducing the need for paper production and distribution
- Business opportunities to increase revenue by providing more technology evolved services to customers