acquiring

It’s easy to sign up – complete the ‘Get in Touch’ form below with your name, email, phone number and business name and we’ll send you a login to our merchant portal. 

The merchant portal will give you access to our test environment where you can explore our APIs. You can also submit your onboarding application by uploading the relevant documents online.

Once you’re approved, you can generate Production credentials and start accepting payments. Your application will be reviewed and approved typically within 24 hours.

Unlike some providers, we have no account set up fees and monthly fees. 

We like to keep fees simple and transparent, which means you only pay what your customers transact. Our standard fee starts at 1.75% including GST + $0.30 per domestic transaction and 2.9% including GST + $0.30 per international transaction. Chargebacks incur a standard fee of $35. 

We also provide tailored pricing for businesses with large transaction volumes. Reach out to our friendly Sales team for custom pricing.

No, Novatti Payments will settle into your existing bank account – you will simply need to provide and confirm your bank account details.

Yes, we support businesses with a variety of payment options including gateway integration, Pay by Link and virtual terminals. We also have alternate payment methods such as PayPal, Alipay & WeChat Pay.

Our virtual terminal allows businesses to easily accept over-the-phone payments. For face-to-face payments Novatti has a range of physical payment terminals to suit your needs. Novatti’s innovative Tap2Pay solution allows businesses to accept face-to-face payments using just your mobile phone or tablet.

Yes, Refer to our Direct Debit Service Agreement for more information.

Yes, customers can manage their own schedules for recurring payments by securely storing the payment card data in our platform to prevent any risk of your customers’ data being exposed.

Our Integrations are simple to use and we have clear online documentation: https://api-docs.novattipayments.com You can reach us on [email protected] for any ongoing support queries.

Yes. Novatti Payments supports a wide range of alternative payment methods such as PaybyCrypto, QR Code Payments and wallet-based payments. Reach out to our Sales team for more information.

Payment gateways typically require a processor (such as a bank) to fully support card payments online. Novatti is different in that it acts as both the payment gateway and processor and can offer a variety of solutions in one. 

Most gateways will be limited by the capabilities of the processor or bank that they are connected to. By choosing Novatti, merchants gain access to numerous additional features and services offered by the wider Novatti Group.